If you have a question that is not on our FAQ list and that you feel would be beneficial to other members, please use our feedback form to submit it for review.
How do I become a member?
In order to register or sign up to become a member, you must first complete the member participation agreement. Please review the application instructions. Further questions should be directed to firstname.lastname@example.org.
Why can't I log in to the member portal?
You need an approved account to log in to our AzCHER Connect database. If you do not have an account, please review the steps to apply here.
If you have an active account but can’t log in, please try resetting your password. If you do not receive an e-mail at the address you have registered with AzCHER Connect, please contact your regional manager or the AzCHER admin at email@example.com.
Note that usernames and passwords are case sensitive.
How do I reset my password?
First, please try resetting your password. If you do not receive an e-mail at the address you have registered with AzCHER Connect, please contact your regional manager or the AzCHER admin at firstname.lastname@example.org.
How long is my password reset link valid for?
Your reset password link is valid for two (2) hours from the time it is requested.
How does the password reset work?
Using the password reset link you enter the email address associated with your user account. Once you submit the form, check your email (and spam or junk box) for a link to reset your password. This is a magic link that will automatically log you in to your account. From your profile screen, you may enter a new password and click save.